Release Notes

Static release highlights for the Convertly Customer Success platform. For live system health, see the status page.

Sprint 28 — Customer Success platform

June 2026 · Additive layers on the frozen enterprise baseline (Sprints 1–27)

Help & discoverability (28D)

Static Help Center at /help — scans, onboarding, billing FAQ
Footer and dashboard links to Help, Support, and Status
Dashboard Help & support section in Settings

Product announcements (28E)

Product announcements via the existing durable notification inbox — no second announcement platform
Ops insert script: insert-product-announcement.mjs
Global announcements visible in store-scoped inbox

Chat history browser (28F)

Read-only recent conversations in the dashboard chat dock
Uses existing GET /api/chat/conversations and restore endpoints
No new chat engine, AI, or datastore

CS audit taps (28G)

Customer Success events in the compliance activity timeline
Conversation list/restore and notification read taps — no raw chat content in audit payloads
Existing #complianceActivitySection in dashboard Settings

Static changelog (28H)

This page — static release notes at /changelog
No CMS, API, or backend

Production note (28E): Migration 20260619153000_sprint_28e_product_announcement_source_kind.sql requires an approved db:push before product announcement ops inserts succeed in production.

Support & status

Help center — documentation and FAQ
Support — contact and common topics
System status — live API and scan-system health